Streamline your dispatch operations with AI voice agents that intake service requests, assign jobs, notify technicians, and keep customers updated -- all in real time, around the clock.
Build Your Dispatch AgentFrom the moment a service request comes in to the final job confirmation, PollyReach automates every step of the dispatch workflow over the phone.
AI voice agents answer every inbound call instantly -- collecting service details, caller information, location, and urgency level. No hold times, no missed calls, even during peak volume or after hours.
Automatically match incoming service requests to the best available technician or driver based on location, skill set, availability, and priority -- reducing idle time and optimizing route efficiency.
Instantly call or notify assigned technicians and drivers with job details, customer information, and turn-by-turn directions. Confirm acceptance in real time and reassign automatically if unavailable.
Proactively call customers with accurate estimated arrival times, delay notifications, and technician details. Keep customers informed at every stage so they never have to call back asking for updates.
AI agents detect urgent keywords and situations -- gas leaks, breakdowns, flooding -- and automatically escalate them to the top of the queue, triggering immediate dispatch and notifying on-call personnel.
Never lose a job to voicemail again. PollyReach handles dispatch around the clock -- taking service calls at 2 AM, dispatching on-call crews, and ensuring emergency requests are actioned instantly, even when your office is closed.
Get your AI-powered dispatch system live in four simple steps -- no coding or complex integrations required.
Integrate PollyReach with your existing dispatch software, CRM, or scheduling tools in minutes. We connect with ServiceTitan, Housecall Pro, Jobber, and dozens of other platforms via API so your AI agent has real-time access to schedules, technician availability, and job history.
Define your service areas, job categories, priority levels, and routing logic. PollyReach learns your dispatch workflows, escalation procedures, and business rules -- then builds a voice agent tailored to your operations.
Choose a local or toll-free number -- or port your existing dispatch line. Your AI agent begins handling inbound service calls immediately, with seamless fallback to human dispatchers for edge cases.
Track dispatch times, job completion rates, technician utilization, and customer satisfaction from a real-time dashboard. Use conversation analytics and performance data to continuously refine routing rules and improve response times.
PollyReach AI voice agents power dispatch operations across a wide range of service industries where speed, reliability, and 24/7 availability are critical.
Handle heating and cooling emergencies, schedule maintenance visits, and dispatch technicians to the right location -- even during extreme weather surges when call volume spikes tenfold.
Intake emergency leak and burst pipe calls around the clock, prioritize by severity, and dispatch the nearest available plumber with full job details and customer history.
Capture roadside assistance requests instantly, collect vehicle and location details, and dispatch the closest tow truck -- reducing average response time and improving driver utilization.
Automate ride requests via phone, match riders with available drivers based on proximity, and provide real-time ETA updates -- all without hold times or manual coordination.
Coordinate multi-technician schedules across regions, manage same-day service calls, and keep field teams and customers synchronized with automated voice updates throughout the job lifecycle.
Join service companies using PollyReach to dispatch faster, serve more customers, and reduce operational costs -- all with AI voice agents that work around the clock.
Start Building for Free